We strictly follow a 7-day (within) return and exchange policy. If you wish to return (an) item/s, please send an email to Please take note that we do not accept refunds; but we do accept exchange of item/s. Upon returning an item, additional delivery charge will be shouldered by the customer. But don't worry, we guarantee our customers that we deliver good quality products.

* A GIRL'S HAVEN has the right to deny exchange of an item if it is not returned in its good and original condition.